Returns Information

To return any stock please notify [email protected] quoting your WEB order number, your name, product code (found on the invoice) within 14 days of receiving the goods. 

All items should be returned in their original condition and packaging with the returns form enclosed. We will not be liable for any loss or damage incurred whilst returns are held by third parties or for the return postage costs. Once the items are received by us, your refund will be credited via the same method the original payment was made or can be exchanged. We will process your refund within 48 hours of receipt of returned goods. Refunds can take 3-10 working days to reflect in your account, depending on your banks accepting process.

• We will not be able to refund your order without a completed returns form provided enclosed in your parcel
• For Sale items, we will not accept any returns due to the nature of these styles being reduced for the seasonal end of season sale
• If you have received a pack with the incorrect ratio please note we will require the whole pack to be returned to us
• Please note customers must arrange the return of the item by their own courier and their own cost and also please provide a tracking number when enquiring on the status of your return
• We reserve the right to deduct an Admin restocking fee on returns that does not have a genuine manufacturing fault
• Your refund will be credited to the same method of payment and/or to the same card with which you made your original payment

Returns Address

Parisian
Parisian House,
145 Cheetham Hill Road
Manchester,
M8 8LY England, UK.